I have posted the following on Amazon. I was going to persevere thiking that if QB was only released 13/06/2010 thay would soon fix the problem with running QB 2010 on Windows 7 64bit. However, a quick look on the USA Amazon Site reveals that QB2010 in the USA were unhappy with the instability of QB2010 a year ago, and it still has NOT been fixed. So my guess is it is not going to be fixed in the near future.

I am getting a refund from Amazon

I am using Windows 7 64bit which came installed from Dell on a brand new Dell Precision 1500 with 8GB of RAM. I have 25 programs that run perfectly on my new Dell. However Quickbooks 2010 is far from perfect. The only reason for buying/upgrading from 2008 to 2010 is to run our new Machine and make use of the superfast Windows 7 64bit

Quickbooks 2010 installs OK but on trying to open the software it go into an endless Windows installer routine but never opens the program

3 conversations to a Call centre lasting 5 hours produced no results. So A manager came to the phone and asked to be allowed to install remote control software..but even this did not work. Does not inspire confidence

There has got to be someone on the software team that has tried and tested this on Windows 7 64bit but the people I spoke to in the call centre were not able to offer any cure

The Call centre sent me a downloadable file which was able to install if you then downloaded the latest .Net framework from microsoft,but if you leave your Windows updates turned on “You have 13 updates do not turn off your computer”, the installation is ruined by the update and Quickbooks 2010 goes back to the endless cycle of the windows installer routine.

The Quickbooks disk from Amazon uses the Window Installer, whereas the download from the Call centre uses Installshield which appears to work better.

We have in the UK the choice of Sage or Quickbooks. Quickbooks 2010 running on Windows 2010 64bit is being let down by software programming glitches that for a company of this size is just not good enough. As for the helpfulness and knowledge of the call centre staff…..they well meaning people, but they are just not up to it

For a major piece of software with 4 million users having this standard of representation must be pretty embarrassing

I need help from people who KNOW rather than have a list of things they can “try” while running my phone bill up.

So for this one program we have had to abandon using Windows 7 64bit and go back to the slower Windows XP

At our account year end we would like to abandon Quickbooks 2008 altogether and go for an Online Accounting Solution.

I have given this one star because I cannot give zero

The SO! team here really liked what you are doing here.

In fact all of us should get together as a tribe and take Sage to task as well, especially as they are picking on the folks at Kashflow. This might cause a stir and could be fun.

As far as I know QB online isn’t available in the UK.

Our stuff at salesorder.com is a for a certain type of small business who have looked at NetSuite and Microsoft Dynamics and decided they cannot afford it or in notsweets case put up with the attitude .

We are more small business ERP as opposed to a pure accounting play. We have customers all over the planet and we just opened offices in the US, but everyone who stops by at salesorder.com will get a warm welcome.

Keep it up and count us in…..

Nick
salesorder.com – small business heroes

You may or may not be aware, saasu.com is a pure (and easy!) online accounting software provider with thousands of users and works in about 50 countries. It has a big ecosystem of interoperable software and software as a service too. e.g. links to salesforce.com, magento, point of sale (touch cashier), integrated inventory and salary/payroll, multicurrency and add ons for business intelligence/reporting. Also has had a great API for years.

Saasu are worth checking out, they are not flashy but are big on features.

Cheers, Pete.

We now have integrations between cart software including osCommerce, CRE Loaded, Zen, Shopify & Magento and accounts software KashFlow & FreshBooks.

We are adding support for Xero shortly.

Unfortunately, what this means is that we’d have to reply on Moneybookers to initiate the recurring transactions (as we currently do with WorldPay) rather than having our own systems in control of the recurring process.

So far the Protx (now SagePay) gateway is the only one we’ve found which will pass a token representing the credit card details to the merchant – although we’ve yet to try integrating that part.

Firstly, thanks a stack for this website. I’ve read it top to bottom as finding good solutions for these problems is a veritable nightmare.

I’m also interested to hear opinions on Xero. Don’t think it integrates with many payment providers though but otherwise seems to be a fantastic app.

We’re looking into Moneybookers too as they offer a great deal of 1.9% in partnership with cubecart http://www.moneybookers.com/partners/cubecart/

Anyway, thanks again for the info. Really useful stuff here.

Tim

It’s an extremely popular solution that’s won heaps of major awards (2 Webby Awards – including People’s Voice, Top 10 Apps of 2008 – Nielsen Norman Group,…)

People are flocking to Xero from Quickbooks…

http://twitter.com/jeremyjarvis/statuses/1311272917
http://twitter.com/domsawyer/statuses/1432622197
http://twitter.com/alexmacaulay/statuses/1186107552
http://twitter.com/jennie/statuses/1071696520

Two case studies of people switching from Quickbooks are featured on this page http://xero.com/mac

It’s free to try, so well worth it – http://xero.com/tryfree

Unfortunately for us, a cart doesn’t really fit with our subscription business model – but I’m sure people using OS Commerce will be glad of a bit of relief from carrytheone.

Would be interested to know what software you use for your online store, as we are on the lookout for new applications to integrate with and expert testers.

The next stage is integration with Worldpay (so you don’t need to integrate with a shopping cart software, you can just import orders directly from the Payment processor).

We plan to test at the end of February and we’re keeping a blog of development issues and functionality on the site:
http://www.carrytheone.co.uk

Would appreciate any feedback. There is an honorary mention (and link) to NMQB in our About Us page.